Cancellation and Exchange Policy

Cancellation and Exchange Policy

At Haseeb Ur Rahman Hamza, I am committed to providing a secure and satisfactory experience. This 100% Refund Cancellation and Exchange Policy outlines your rights regarding cancellations, exchanges, and refunds for both digital and physical products.

Cancellation Policy

1. 100% Refund Guarantee:
   • Digital Products: Orders canceled before delivery or activation are eligible for a full refund.
   • Physical Products: Orders canceled before shipping qualify for a 100% refund.
2. How to Cancel:
   • Email your cancellation request to thehaseebhamza@gmail.com or contact +92 341 7932803.
   • Include your order number and relevant purchase details for quicker processing.
3. Processing Time:
   • Refunds for approved cancellations are processed within 7–10 business days to the original payment method.

Exchange Policy

1. Digital Products:
   • Exchanges are considered if:
     • The product has not yet been delivered or activated.
     • A technical issue occurred due to my error or system fault.
   • Requests must be submitted within 7 days of purchase for review.
2. Physical Products:
   • Exchanges are allowed if:
     • The item is unused, in original packaging and condition.
     • The request is made within 14 days of delivery.
   • Contact me for step-by-step instructions on initiating the exchange.

100% Refund Conditions

1. Refunds Will Be Granted If:
   • A digital product is not delivered within 1 business day of purchase.
   • A physical product is returned unused and undamaged within the stated return window.
   • An error on my part caused technical or order fulfillment issues.
2. Non-Refundable Items:
   • Digital products that have been successfully delivered and activated.
   • Custom or personalized orders.

Steps to Request Refund or Exchange

1. Email thehaseebhamza@gmail.com with your order ID and reason for the request.
2. Expect a response within 2–3 business days for eligibility review.
3. If approved, refunds will be initiated promptly to your original payment method.

Important Notes

• This policy applies only to purchases made directly through Haseeb Ur Rahman Hamza.
• Return shipping costs for physical items are the responsibility of the buyer, unless due to my fault.

Contact Information

If you need assistance or have any questions about cancellations, refunds, or exchanges, feel free to reach out:
Name: Haseeb Ur Rahman Hamza
Email: thehaseebhamza@gmail.com
Phone: +92 341 7932803
Address: Hamza House, Main Street, Al Nawaz Colony, Near Dar Ul Sakina, Canal Road, Jhang, Punjab 35200, Pakistan

I appreciate your trust and look forward to serving you with integrity and transparency.